Get in Touch
Email: customer.care@homesplex.com
Phone: 03330 904 195
Hours: Monday to Friday, 9am to 6pm
Response time: Within 1 business day
Our Address
Homesplex Ltd
161 Woodbridge Road
Ipswich
IP4 2PE
United Kingdom
Common Enquiries
- Order tracking — email us with your order number and we will send you live tracking details
- Product advice — not sure which product is right for you? Just ask
- Returns — see our Returns Policy for full guidance, or email us to start a return
- Delivery queries — see our Shipping Policy or contact us directly
- Trade and bulk orders — email us for 5+ unit pricing
We aim to respond to all enquiries within one business day. For urgent matters, please include URGENT in your subject line.