Legal Notice

Last updated: May 2026

1. Website Operator

This website, homesplex.com, is owned and operated by Homesplex Ltd, a company registered in England and Wales.

You can verify our company registration at Companies House.

2. Regulatory Compliance

Homesplex Ltd operates in full compliance with applicable UK legislation, including but not limited to:

• The Companies Act 2006
• The Consumer Rights Act 2015
• The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• The Electronic Commerce (EC Directive) Regulations 2002
• The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
• The Privacy and Electronic Communications Regulations 2003 (PECR)
• The Equality Act 2010

3. VAT

All prices displayed on homesplex.com are shown in pounds sterling (GBP) and are inclusive of UK VAT where applicable. Homesplex Ltd will provide a VAT receipt upon request. Please email customer.care@homesplex.com with your order number to request one.

4. Data Protection

Homesplex Ltd is registered with the Information Commissioner’s Office (ICO) in compliance with the UK GDPR and the Data Protection Act 2018. We are committed to protecting the personal data of all website visitors and customers. Full details of how we collect, use, and store personal data are set out in our Privacy Policy and Cookie Policy.

To exercise your data protection rights or to raise a concern, please contact us at customer.care@homesplex.com. You also have the right to lodge a complaint with the ICO at ico.org.uk.

5. Intellectual Property

All content on this website — including but not limited to text, product descriptions, graphics, logos, images, icons, and the overall design and layout — is the intellectual property of Homesplex Ltd or its licensed suppliers and is protected under UK and international copyright law.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without the prior written permission of Homesplex Ltd. Requests for permission should be directed to customer.care@homesplex.com.

6. Accuracy of Information

Homesplex Ltd makes every reasonable effort to ensure that the information on this website — including product descriptions, pricing, and availability — is accurate and up to date. However, we do not warrant that all content is free from errors or omissions. We reserve the right to correct any errors and to update or withdraw information at any time without prior notice.

Product images are for illustrative purposes only. Colours and dimensions may vary slightly from those shown due to photography conditions and screen display settings.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Homesplex Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of, or inability to use, this website
• Any errors or omissions in website content
• Unauthorised access to or alteration of your data
• Any third-party content or links accessed through this website

Nothing in this Legal Notice excludes or limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

8. Third-Party Links

This website may contain links to third-party websites for your convenience and information. These links do not constitute an endorsement of those websites or their content. Homesplex Ltd has no control over the content of third-party websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Governing Law and Jurisdiction

This Legal Notice and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

10. Accessibility

Homesplex Ltd is committed to making its website accessible to all users, including those with disabilities. We continually work to improve the accessibility of our website in line with the Web Content Accessibility Guidelines (WCAG) 2.1. If you experience any difficulty accessing any part of our website, please contact us at customer.care@homesplex.com and we will do our best to assist you.

11. Complaints

If you have a complaint about our website, our products, or our service, please contact us in the first instance at customer.care@homesplex.com or by calling 0333 090 4194. We aim to acknowledge all complaints within 2 working days and resolve them within 14 working days.

If you are not satisfied with our response, you may refer your complaint to an alternative dispute resolution (ADR) scheme or to the relevant regulatory authority.

12. Changes to This Legal Notice

Homesplex Ltd reserves the right to update or amend this Legal Notice at any time. The date of the most recent revision is shown at the top of this page. Continued use of this website following any changes constitutes your acceptance of the revised notice.

13. Contact

For any legal enquiries relating to this website or its content, please contact us at:
Email: customer.care@homesplex.com
Phone: 0333 090 4194
Hours: Monday to Friday, 9am – 6pm GMT